Data We Gather

We gather and manage various personal data types, including:

2. Utilizing Your Information

We utilize your personal information for these purposes:

  • Service Provision in Fakenham:
    • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm that you meet our rental criteria. We assist with the collection and return of vehicles and manage all payment transactions, including deposits and any applicable charges.
  • Customer Communication in Fakenham (Legitimate Interest/Contractual Obligations):
    • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
  • Marketing Consent and Legitimate Interest in Fakenham:
    • We send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can unsubscribe whenever you choose.
  • Service Enhancement for Our Fakenham Customers:
    • Evaluating website interactions to refine user experience and improve site functionality. Conducting research to upgrade our vehicle selection and services.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activity and safeguarding service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Personal Information Sharing Policy

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection

We utilize various technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes employing encryption, implementing access controls, using secure servers, and conducting regular security evaluations. However, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

5. Retention of Data

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration of retention depends on the specific type of information and the context in which it is processed.

Your Rights in Fakenham

Your rights under UK data protection law in Fakenham

  • Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out using the details below.

7. Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your preferences. You can adjust your cookie settings directly within your browser to manage how these technologies function during your visit.

Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out:

Fakenham Car Hire Services
Norwich Road, Fakenham, NR21, Norfolk, United Kingdom
Fakenham Contact Number: 443332100115